Forum Theatre Interactive Workshop: Having Healthy Conversations

Difficult conversations are uncomfortable for everyone involved because they necessitate upholding a standard of decency and respect, says career coach Caroline Castrillon. 

We may have learned that we need to let people speak without interrupting but taking turns talking does not truly denote listening. Recognizing when to shift out of our habitual styles and consciously apply alternative styles of listening and responding may allow for more effective and meaningful interactions.

Listening can be a challenging skill to master. Read this short HBR article on the three levels of listening.

Diversity can be both a benefit and a challenge to virtual teams, especially those which are global. This research article dices deep into how diversity works in remote teams.

When interacting with people from another culture, you may be tempted to treat them exactly the way you would want to be treated. But that’s not the most effective way to navigate cultural differences. 

The promise of staffing a team with diverse members is that the different perspectives, ideas, and opinions will result in greater performance. The reality is that diverse teams often underperform because people from dissimilar backgrounds often clash.